Join Us for Our OMT/CAR/CTO Symposium at AoM 2025
Expertise Reconfigured: Technological Disruption and the Transformation of Professional Knowledge
Session 18458
Monday, July 28, 2025
10:15–11:45 CEST
Bella Center: Hall C- C1-m2
As technological advancements reshape industries and professions, the very nature of expertise is being reconfigured: Professionals reinvent, renegotiate, and redefine their expert knowledge claims, new fields emerge, and jurisdictional boundaries are redefined.
Join us for a thought-provoking symposium exploring the erosion and reconfiguration of expertise against the background of new technologies. Papers in this symposium, on the one hand, highlight the challenges that new technologies (e.g., digitalization, internet-enabled devices, artificial intelligence) bring to the protection of hard-won expertise. On the other hand, they pinpoint the emergence of new expert knowledge and professional opportunities facilitated by new technologies, and the work needed to make use of these new competences in and around organizations.
Presentations:
The Rise of Lay, Counter-, and Neo-Experts: Re-linking the Ecologies of Professions and Expertise
Michel Anteby, Boston U. Questrom School of Business, United States
Co-Configuration of Design Expertise and Technology in Nokia Mobile Phones
When Professionals Need To (Re)Skill Fast: The Rise of Expert Assemblers
From Data Analytics to Artificial Intelligence Consultants-Technical Expertise in an Emerging Field
Discussant:
Gina Dokko, U. of California, Davis, United States
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Dilan Eren
Assistant Professor
Ivey Business School
London ON
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